W dniu 2011-07-12 20:50, Fred Lupher pisze:
When an HDD fails, the data is replicated to a spare HDD, and our CE extracts the failed
component and ships it back to IBM to be either refurbished or destroyed. The failed HDD
"might" contain sensitive information, e.g. personal tax returns, and thus
Federal auditors view this as unauthorized persons (IBM) having access. I'd like to hear
how other shops have addressed this.
There are two approaches:
1. Negotiate with a vendor that all the replaced disks will not leave
your datacenter. It can be quite cheap when you negotiate it during
purchase, and quite costly when you already have purchased the array
(CATCH YOU!).
2. Get some paper from the supplier. A document which states, that all
data on the disk are unreadable (not true!), or document saying that
your disk will be secure all the time (you don't nwo whether it's true).
In both cases supplier takes the responsibility.
IMHO good for financial data, not enough for CIA, etc. <g>
--
Radoslaw Skorupka
Lodz, Poland
--
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