I hate to be contrarian, but I've had no particular problem with SR nor with ServiceLink in general. (My entry into SR is always via the ServiceLink.) Be aware that the initial SR screen has changed. I could swear that it changed some time this morning in between my logon and a later return. (I remember complaining here a few weeks ago about a 'Tuesday morning implementation'.) The most obvious difference is that the initial view used to be a single list of open SRs. Now there are two lists in separate boxes:
-- 'My in process service requests' -- 'My recent open online service requests' I don't know how they're split. In my case there's only one SR in each box. I don't know if the change implementation affects some people's access, but my own seems to work fine. . . JO.Skip Robinson SCE Infrastructure Technology Services Electric Dragon Team Paddler SHARE MVS Program Co-Manager 626-302-7535 Office 323-715-0595 Mobile jo.skip.robin...@sce.com From: Brian Peterson <brian.peterson.ibm.m...@comcast.net> To: IBM-MAIN@bama.ua.edu Date: 12/13/2011 10:51 AM Subject: Re: IBM SR availability problems Sent by: IBM Mainframe Discussion List <IBM-MAIN@bama.ua.edu> I am unable to use SR today, and I was unable to use the SR feedback link on the IBMLink ServiceLink home page either - same symptom for both applications (click on link, spinning circle in web browser, no response). Brian ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
