On 13 Dec 2011 10:50:25 -0800, in bit.listserv.ibm-main you wrote: >Hi Sam, > > > >On the whole, my experience is that SR that it is much LESS available than ETR >ever was. > >Just now, it took 11 minutes to get the IBM Service Request screen up. It's >all grayed out though, I can't select or do anything. > Have you ever had similar problems with the Microsoft Update, accessing Microsoft Download sites, the Microsoft Knowledge Base (all sorts of information about Microsoft fixes and updates), or Microsoft purchase site?
Clark Morris > > >Regards. > > > >Linda > >----- Original Message ----- > > >From: "Sam Knutson" <sknut...@geico.com> >To: IBM-MAIN@bama.ua.edu >Sent: Tuesday, December 13, 2011 9:28:21 AM >Subject: IBM SR availability problems > >We have seen recurring problems with SR yesterday and today hangs and >HTTP 500 Internal Server Error. > >A ticked was put into the SR Helpdesk which is a completely unsatisfying >fill out the form and pray experience. > > > >This is occurring for multiple users at multiple sites and no other web >browsing or support sites are experiencing difficulties. > >IBMLink ETR is working fine and is our fallback. > >Consider that SR is supposed to be highly available and ETR is slated >for sunset soon this is not reassuring. > > > >Is anyone else seeing problems with SR recently? > > Best Regards, > > Sam Knutson, GEICO > System z Team Leader > mailto:sknut...@geico.com <mailto:sknut...@geico.com> > (office) 301.986.3574 > (cell) 301.996.1318 > >"Think big, act bold, start simple, grow fast..." > > > >==================== >This email/fax message is for the sole use of the intended >recipient(s) and may contain confidential and privileged information. >Any unauthorized review, use, disclosure or distribution of this >email/fax is prohibited. If you are not the intended recipient, please >destroy all paper and electronic copies of the original message. > >---------------------------------------------------------------------- >For IBM-MAIN subscribe / signoff / archive access instructions, >send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO >Search the archives at http://bama.ua.edu/archives/ibm-main.html > >---------------------------------------------------------------------- >For IBM-MAIN subscribe / signoff / archive access instructions, >send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO >Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
