I recommend that you create any new categories/definitions that you want to
subdivide/clarify your IT complex. As you create each entity, create your own 
glossary and
hand it out to the PC and Management types who don't yet understand Mainframe or
Enterprise Class IT architecture.

/Tom

On 1/12/2012 16:09, Jonathan Goossen wrote:
> I just checked our CMDB. We defined a category of Hardware / Computer / 
> mainframe for the mainframes. Each mainframe is an item in the CMDB with 
> this category. All hardware attached to a mainframe is related to it as 
> are the LPARS that run on it. The LPARS have a category of Hardware / 
> Partition / Main Frame.
> 
> I also see a category of Hardware / Computer / Server. So we separate our 
> servers from our mainframes.
> 
> It looks like our tool, which I think was listed as ITIL friendly, lets us 
> define the categories ourselves. I know that the view are defined by us. 
> The components of the tool are real close to what I learned in ITIL class, 
> but not an exact match.
> 
> Thank you and have a Terrific day!
> 
> Jonathan Goossen, ACG, CL
> Tape Specialist
> ACT Mainframe Storage Group
> Personal: 651-361-4541
> Department Support Line: 651-361-5555
> For help with communication and leadership skills checkout Woodwinds 
> Toastmasters
> 
> 
> 
> IBM Mainframe Discussion List <IBM-MAIN@bama.ua.edu> wrote on 01/12/2012 
> 04:52:42 AM:
> 
>> From: "Richards, Robert B." <robert.richa...@opm.gov>
>> To: IBM-MAIN@bama.ua.edu
>> Date: 01/12/2012 05:42 AM
>> Subject: Re: ITIL Mainframe Terminology
>> Sent by: IBM Mainframe Discussion List <IBM-MAIN@bama.ua.edu>
>>
>> I, too, got certified (or, according to some, certifiable) at the 
>> foundation level.
>>
>> The "mainframe" could be a configuration item (CI) and should 
>> probably just be classified as a "server". CI specification varies 
>> from company to company. 
>>
>> Bob
>>
>> -----Original Message-----
>> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On
>> Behalf Of Jonathan Goossen
>> Sent: Wednesday, January 11, 2012 2:29 PM
>> To: IBM-MAIN@bama.ua.edu
>> Subject: Re: ITIL Mainframe Terminology
>>
>> Peter,
>> You are correct in what ITIL stands for. The British started it. It 
>> migrated to the US when companies wanted to cut costs. Several years ago 
> I 
>> was required to go through training and passed my certification for the 
>> first level.
>>
>> ITIL is a collection of best practices for running a company's IT. It 
>> deals with processes and is equipment independent. ITIL doesn't have 
>> terminology for mainframes.
>>
>> Thank you and have a Terrific day!
>>
>> Jonathan Goossen, ACG, CL
>> Tape Specialist
>> ACT Mainframe Storage Group
>> Personal: 651-361-4541
>> Department Support Line: 651-361-5555
>> For help with communication and leadership skills checkout Woodwinds 
>> Toastmasters
>>
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