Bart Grijn writes: >There are large shops that run large mainframes, but they likely run >other platforms as well and a large part of the manpower will be >shared across platforms.
That's an excellent point. There's a common accounting measurement (FTEs = Full-Time Equivalents) used to tally up labor effort when you have particular individuals working on multiple projects and to provide a level of abstraction in measurements. That said, a lot of organizations, if they calculate FTEs, do it badly. For example, I've seen many cases where the "mainframe team" ends up with problem determination responsibility for non-specific IT issues. They might be counted as mainframe FTEs, but they spend much or most of their time providing network support, desktop support, etc. If FTE calculations were based on problem outcomes and root causes rather than who happened to take the call, that'd probably be useful. -------------------------------------------------------------------------------------------------------- Timothy Sipples Resident Enterprise Architect (Based in Singapore) E-Mail: timothy.sipp...@us.ibm.com ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: INFO IBM-MAIN
