On 5/20/2012 7:33 PM, Mary Anne Matyaz wrote:
Except for an 'outage' is not 'scheduled maintenance'. So they still hit 24/7
as long as
they do it during a 50 some hour outage. :)
MA
Let me know if I missed any. Clearly we still have a way to go for 24/7.
100%, 99%, 98.4%, 97.5%, 97.4%: clearly trending in the wrong direction. The
average up-time so far in 2012 is 98.46% ... not even two nines.
Of course, things look far worse if you consider weekends -- when most customer
scheduled outages take place -- to be 'prime time' for IBMLink availability. :-\
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For our purposes, an outage is an outage, scheduled or not. Our
requirement to IBM is clearly 24/7/365(6), for all of IBMLink, SR,
ShopZ, Internet Service Retrieval, etc. Ed's right in that IBM
exacerbates the problem by having the outages during most z/OS
installation's prime time for maintenance. They should move these
outages to 0dark30 on Thursday morning or something.
Regards,
Tom Conley
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