24/7/265? That hurts, sounds more like my tyres. MARK DOUGLAS
-----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of Clark Morris Sent: Monday, 21 May 2012 1:10 PM To: IBM-MAIN@bama.ua.edu Subject: Re: IBMLink outages in 2012 On 20 May 2012 18:28:50 -0700, in bit.listserv.ibm-main you wrote: >On 5/20/2012 7:33 PM, Mary Anne Matyaz wrote: >> Except for an 'outage' is not 'scheduled maintenance'. So they still hit >> 24/7 as long as >> they do it during a 50 some hour outage. :) >> >> MA >> >>> Let me know if I missed any. Clearly we still have a way to go for 24/7. >> >> 100%, 99%, 98.4%, 97.5%, 97.4%: clearly trending in the wrong direction. The >> average up-time so far in 2012 is 98.46% ... not even two nines. >> >> Of course, things look far worse if you consider weekends -- when most >> customer >> scheduled outages take place -- to be 'prime time' for IBMLink availability. >> :-\ >> >> ---------------------------------------------------------------------- >> For IBM-MAIN subscribe / signoff / archive access instructions, >> send email to lists...@bama.ua.edu with the message: INFO IBM-MAIN > >For our purposes, an outage is an outage, scheduled or not. Our >requirement to IBM is clearly 24/7/365(6), for all of IBMLink, SR, >ShopZ, Internet Service Retrieval, etc. Ed's right in that IBM >exacerbates the problem by having the outages during most z/OS >installation's prime time for maintenance. They should move these >outages to 0dark30 on Thursday morning or something. In a private e-mail, I was correctly brought to task for repetitive postings comparing IBM to Microsoft. However I think I have been making my point badly. It seems that IBM feels that it is not worth the investment to bring this application (Service Link, etc.) to a 24/7/265 level of reliability and some people who I know and respect here would have this lower on the list of priorities believing there are more urgent issues. However my point is two fold, the first is that we can point to another vendor that seems to do better and that this may well cast doubts on the reliability of the z series platform. In dealing with the problem we need to determine if this is basically just a problem for z/OS support staff that doesn't affect the perception of the platform or is this something that hurts those of us who are advocating that the z series platform is the best one for our critical applications. In short is this just a techy problem or is it also an image problem within the larger organization? Clark Morris > >Regards, >Tom Conley > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: INFO IBM-MAIN ***************************** Disclaimer ***************************** The contents of this electronic message and any attachments are intended only for the addressee and may contain privileged or confidential information. They may only be used for the purposes for which they were supplied. If you are not the addressee, you are notified that any transmission, distribution, downloading, printing or photocopying of the contents of this message or attachments is strictly prohibited. The privilege of confidentiality attached to this message and attachments is not waived, lost or destroyed by reason of mistaken delivery to you. If you receive this message in error please notify the sender by return e-mail or telephone. Please note: the Department of Public Works carries out automatic software scanning, filtering and blocking of E-mails and attachments (including emails of a personal nature) for detection of viruses, malicious code, SPAM, executable programs or content it deems unacceptable. All reasonable precautions will be taken to respect the privacy of individuals in accordance with the Information Privacy Act 2009 (Qld). Personal information will only be used for official purposes, e.g. monitoring Departmental Personnel's compliance with Departmental Policies. Personal information will not be divulged or disclosed to others, unless authorised or required by Departmental Policy and/or law. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: INFO IBM-MAIN
