Clark See below for answers to your issues.
Robert Galambos Compuware Senior Technical Specialist IBM Certified Solutions Expert - DB2 UDB for OS/390 Database Administration [EMAIL PROTECTED] Tel: +1 905 886 7000 Toll Free: +1 800 263 7189 Fax: +1 905 886 7023 Quebec: +1 877-281-1888 Compuware Canada Service is our best product Les renseignements contenus dans le présent message électronique sont confidentiels et concernent exclusivement le(s) destinataire(s) désigné(s). Il est strictement interdit de distribuer ou de copier ce message. Si vous avez reçu ce message par erreur, veuillez répondre par courriel à l'expéditeur et effacer ou détruire toutes les copies du présent message. ..... <I have just started at a new client in the application development and maintenance area and at the moment am in a mood of outrage at two of the vendors we love to hate.> SORRY TO HEAR THAT. IS THERE A REASON THAT YOU/WE 'LOVE TO HATE' COMPUWARE? <<My greatest ire at the moment is aimed at Compuware and File-aid. I have a multi-format record file so I am using the XREF capability to get formatted listings and compares. The description for the detail doesn't have 4 filler bytes at the end (the detail description is actually the description of the DB2 table entry, not the flat file detail with record code in front). Listing is fine with the complaint about the missing 4 bytes. However the [EMAIL PROTECTED] designers of the compare function decided to default to hex listing of the record on a mismatch with not way out of this that I can find. I can see listing the last 4 bytes in hex but why are they so brain dead as to print the entire record? >> SORRY YOU FEEL THAT WAY. IN ANY TIME A VENDOR, NOT ONLY COMPUWARE, TRY TO ENHANCE THEIR PRODUCTS, DEVELOPERS, PRODUCT MANAGEMENT ETC. GAGE THE NEEDS OF MARKET PLACE/CURRENT CLIENTS IN TERMS WHAT CAPABILITIES ARE NEEDED/WANTED/ENHANCED WITHIN THE TOOL/PRODUCT. LET ME ASSURE YOU, WE DON'T JUST PATCH SOMETHING TOGETHER JUST BECAUSE IT LOOKS 'NICE'. <I want to use production descriptions, not something I cobble together.< WELL ACTUALLY YOU CAN CHOICE NOT TO PRINT THE WHOLE RECORD. ONE ONLY HAS TO TYPE 'Y' ON THE FIRST PANEL OF THE COMPARE FUNCTION ON THE 'PRINT OPTIONS'. YOU THEN WILL BE SHOWN TWO ADDITIONAL PANELS, WITH ONE OF THEM GIVING THE USER TO ABILITY TO DETERMINE WHICH RECORDS TO PRINT (MATCH, INSERTED, ETC.) AS WELL AS WHAT TO PRINT (FIELDS COMPARED, FIELDS DIFFER ETC.) THIS SHOULD ANSWER YOUR QUESTION I BELIEVE. THERE ARE OTHER OPTIONS AVAILABLE AS WELL FOR PRINTING. <...snip In the case of file-aid it is at current release (8.9) and unless something is unusual Endevor is also current. Of course unlike IBM, you have to log in to look at their manuals.< TRUE. BUT IF THE COMPANY YOU WORK FOR HAS PAID MAINTENANCE, YOU NEED ONLY GET A USERID (AND ITS FREE) AND THE MANUALS OF ALL THE COMPUWARE PRODUCTS THAT ARE LICENSED AT YOUR ORGANIZATION ARE FREE TO BE D/L (AS WELL AS REPORTING QUESTION, LIKE YOURS, TO THE HOTLINE, AS WELL AS TIPS, PATCHES ETC.) I AM SORRY YOU FEEL SO SLIGHTED HERE. I KNOW THAT COMPUWARE (AS WELL AS MYSELF) HAVE TRIED TO ADDRESS THESE TYPE OF ISSUES AS QUICK AS WE CAN. THINGS THAT WE HAVE DONE INCLUDE, AS PART OF THE MAINTENANCE, IS TO HAVE A SUPPORT WEBSITE (FRONTLINE.COMPUWARE.COM) WHERE QUESTIONS CAN BE SUBMITTED AND ANSWERED. WE HAVE A 800 NUMBER HOTLINE(+1-800-538-7822) IN NORTH AMERICA (AS WELL AS OTHERS AROUND THE WORLD). WE HAVE, SPOTLIGHT SESSIONS ON THE WEB THAT HIGHLIGHT A CERTAIN CAPABILITY WITHIN ONE OF THE PRODUCTS (TO FIND OUT MORE GO THE FRONTLINE.COMPUWARE.COM TO REGISTER, OR D/L PREVIOUS SESSIONS) ETC. ETC. IF YOU HAVE ANY OTHER QUESTIONS/COMPLAINTS FEEL FREE IN RESPONDING TO ME Clark Morris cfmpublic at ns.sympatico.ca -------------------------------------------------------------------- -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html The contents of this e-mail are intended for the named addressee only. It contains information that may be confidential. Unless you are the named addressee or an authorized designee, you may not copy or use it, or disclose it to anyone else. If you received it in error please notify us immediately and then destroy it. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html