> -----Original Message----- > From: IBM Mainframe Discussion List > [mailto:[EMAIL PROTECTED] On Behalf Of Len Rugen > Sent: Sunday, November 12, 2006 9:28 PM > To: [email protected] > Subject: Re: remote support questions - curiousity > > > Is OS/2 still the HMC OS? It is on our system, but it's 3-4 > years old. > That's my biggest problem with any remote support, I've > forgot alot about > using "half OS".
Yes, the HMC on the zSeries is still OS/2. The equivalent on our Shark is Linux. > > I'm only a mile or so away, and I still go to the hardware > when I do a CPAC > install. Once I get a new OS level customized, I rarely go > to the iron, but > I could. My net access at home is to slow anyway if there is > a serious > problem for remote support. This is my concern also. Even DSL is a bit slow anymore. > > MF sysprogs have always been in the same building as the > developers, not the > hardware. Now the PFCSKS sysadmins are mostly in the > building with the > hardware, so I'm feeling pressure to move, which I won't enjoy. We're all in one building. In the past, there were operators to man the machinery. Today's "operators" are just not the same caliber. So the sysprogs need to be near the machines. Once again, I blame Windows. The MCSE are always in there and they don't want the equivalent of an operator to reboot a server. They want to do it themselves. So the "operators" don't want the responsibility of IPLing the z/OS system either. Most of the times, our "operators" are really only "help desk people" who either reset passwords for people or enter tickets for other to fix some problem. And they aren't even very good at the latter. I'm a z/OS sysprog. I get tickets where the screen print from the user plainly contains a Windows error dialog box. But the user said that they were trying to use CICS. So it must be a CICS problem, right? "What? CICS doesn't put up Windows error dialog boxes??? You're kidding me, right!?!" -- John McKown Senior Systems Programmer HealthMarkets Keeping the Promise of Affordable Coverage Administrative Services Group Information Technology This message (including any attachments) contains confidential information intended for a specific individual and purpose, and its content is protected by law. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this transmission, or taking any action based on it, is strictly prohibited. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
