Shmuel Metz , Seymour J. wrote:


9. Not allowing special characters in personal names, e.g.,
   't Hooft. The customer knows better than you do how to spell his
   own name.

Most of the time, but it is amazing how many different spellings
our admissions system sees. The student will spell it one way on
the SAT, and another way on their application. It becomes quit a
challenge to match up which test scores go with which applications.
They try to use birth dates, addresses, SSN's, and any other info
they have. Sometime they can't match them at all, and sometimes
two students get combined. We have seen names spelled differently
with different SSN's supplied, and different addresses that turn
out to be the same person.

--
Richard

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