Cross-post.

-----Original Message-----
From: Scott Barry [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, January 16, 2007 11:54 AM
To: '[EMAIL PROTECTED]'
Subject: FW: UOWID overlaid with CA's CommBridge in MRO environment?


Hello,

Regarding this reported symptom condition, CA now acknowledges that the 
CICS/CMF transaction
record's UOWID field contents (SMF 110 subtype 1) are overlaid by their CA 
AllFusion Gen CommBridge
product, specifically many unique/individual transaction executions contain the 
same UOWID string.  

With CA's final response that "no other customer has complained," the reported 
issue has been closed
and will not be addressed without additional "...demand from the customer base."

Hopefully there are other CICS users running CA's CommBridge software who can 
identify the
importance of having an accurate UOWID/NETNAME combination for relating 
MRO-related transactions
with management reporting and also IT chargeback.

Sincerely,

Scott Barry
SBBWorks, Inc.

-----Original Message-----
From: Scott Barry [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, November 08, 2006 4:57 PM
To: CICS-L Listserv ([EMAIL PROTECTED])
Subject: UOWID overlaid with CA's CommBridge in MRO environment?


Hello,

Anyone else experience this condition where the UOWID field found in the CICS 
SMF 110 subtype 1 (CMF
transaction) record contains a data string that is not what's expected for 
CICS-standard
UOWID/NETNAME combination?  

This condition is only observed with CICS transactions generated with CA's 
CommBridge software; a
constant data string (for some set of transactions) is showing up which 
prevents the customer from
correlating related TOR/AOR/FOR transactions for proper identification (e.g., 
TOR info mapped onto
related other transactions based on UOWID/NETNAME combination) and possibly
chargeback/cost_allocation purposes.

Sincerely,

Scott Barry
SBBWorks, Inc.

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