Internet is only a reasonable approach when companies are willing to provide the same level of quality control over their web sites that they do for their traditional media. Other than the CBT site (thank you Sam) none of the others I deal with do. When I'm trying to download the solution to a problem, I don't need a link to a page that doesn't exist, some distracting animation, annoying pop-ups, notification that the web site prefers a different browser, brain dead interfaces that insist you enter the same information repeatedly, options that are ignored, and out of date content.
And since I (along with some other subscribers) am not allowed to connect the mainframe network externally, after paying for the product I still have to produce my own portable media that I can hand carry over. -----Original Message----- From: Robert Justice [mailto:snip] Sent: Thursday, April 26, 2007 6:33 AM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: Best practices for software delivery internet, as long as it's done like IBM's Shopzseries. (and not like C/A's esd process). ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html