I set up an IBM ID for two customers recently. Then began the process of registering for Shopzseries. Didn't get very far as neither customer number was found in the database!!! Gave up.
James F. Smith -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Shane Sent: 12 May 2007 01:32 To: IBM-MAIN@BAMA.UA.EDU Subject: Re: ISR only with SW contract On Fri, 2007-05-11 at 09:32 -0400, Kurt Quackenbush wrote: > Yes, this sounds very strange to me as well. The only thing you need is > an id on ShopzSeries so that you can obtain a certificate that will > identify you to the server. I don't believe getting a ShopzSeries id is > related to a SW support contract, so I think what you heard is false. > Perhaps someone is confusing SMP/E Internet Service Retrieval with some > of the fee service offerings (the names of which escape me). Perhaps you might investigate this Kurt. Some little time back (Jan 1, 2005 maybe) things changed. Shopz used to have a simple (well, IBM web-based - you get the idea) registration - for themselves. Was flexible enough for me to use for several different clients. Then they changed to using the "one-and-only" IBM id. After it changed I was unable to place an order for a (any) customer with my "one-and-only" id because it has (er had) a non-customer email address. My email address at an IBM business partner who sells these particular customers their processors/services. I now have to get a (valid) email address at each customer - seems it must be in a domain name registered to the client. Then I update my "one-and-only" id profile, then place the order with the applicable (IBM) customer number, then hope the mail comes through. Rinse and repeat for next customer. Serious PITA. I raised this with ISC here in Australia, and they didn't appear to believe me initially. Finally got through to some-one who was prepared to follow it up and the response was: "tough". The process had changed, and we had all better learn to live with it. Shane ... ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
