That's for certain.  They all work from their homes.  So different ISPs,
different routers, Cable, DSL, dial-up, wired, wireless, etc....

I'm totally confused on how to help them.

On Thu, Jun 12, 2008 at 1:04 PM, Hal Merritt <[EMAIL PROTECTED]> wrote:

> Perhaps the affected folks are traversing a different network path using
> different appliances?
>
>
>
>
> -----Original Message-----
> From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
> Behalf Of Mark Pace
> Sent: Thursday, June 12, 2008 7:42 AM
> To: IBM-MAIN@BAMA.UA.EDU
> Subject: Re: SSL Timeout
>
> I now believe that it must be a client or end-user network problem.
>
> Some people using SSL stay connected for 1 hour (TSO time-out - S522),
> and
> others time-out at 10-15 mins (terminal error - S622).  What's confusing
> is
> that I had them check their version of PComm and each is using the same
> version (v5.8.0.0). So I can't really find a common demoninator between
> them.
>
> On Wed, Jun 11, 2008 at 3:26 PM, Mansell, George R.
> <[EMAIL PROTECTED]>
> wrote:
>
> > Obey.
> > My settings:
> >
> > TelnetParms
> >  Port 23
> >  CodePage ISO8859-1 IBM-1047
> >  PrtInactive 0
> >    INACTIVE     2400
> >    TIMEMARK      900
> >    SCANINTERVAL  900
> >
> > -----Original Message-----
> > From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
> > Behalf Of Mark Pace
> > Sent: Wednesday, June 11, 2008 2:22 PM
> > To: IBM-MAIN@BAMA.UA.EDU
> > Subject: Re: SSL Timeout
> >
> > Well that didn't work.  And I had the firewall guy check his settings.
> > He
> > specifically raised the time-out value on that port to 1 hour. No
> > difference, 10 mins, connection dies - S622.
> >
> > I wonder if the TIMEMARK and the other setting can be changed via OBEY
> > or if
> > I need to restart the TN3270 server.
> >
> > On Mon, Jun 9, 2008 at 5:12 PM, Mark Pace <[EMAIL PROTECTED]> wrote:
> >
> > > When I saw the defaults in the manual I thought so also.  I've
> raised
> > the
> > > time-out values to the default and I'm waiting on the person with
> the
> > issue
> > > to report back to me.
> > >
> > >
> > > On Mon, Jun 9, 2008 at 4:52 PM, Mansell, George R.
> > <[EMAIL PROTECTED]>
> > > wrote:
> > >
> > >> Our firewall inactive timeout is 1 hour. When it happened it was
> > nasty;
> > >> Tcpip & Vtam resources were not recovered. We have Tcpip inactive
> set
> > to
> > >> timeout just before the firewall does. Your 10 minutes sounds
> awfully
> > >> short.
> > >>
> > >> -----Original Message-----
> > >> From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED]
> On
> > >> Behalf Of Mark Pace
> > >> Sent: Monday, June 09, 2008 7:52 AM
> > >> To: IBM-MAIN@BAMA.UA.EDU
> > >> Subject: SSL Timeout
> > >>
> > >> Is there a parameter somewhere that will time-out an SSL connected
> > >> TN3270
> > >> session?  I've just converted our users from standard TN3270
> sessions
> > to
> > >> SSL/TLS TN3270 sessions.  All users are using PCOMM.
> > >> After converting, one user has called me and says that he gets
> > >> disconnected
> > >> from the system after about 10 mins with a S622 (terminal error).
> > Our
> > >> TSO
> > >> timeout in JWT is set to 1 hour. No other user was having this
> > problem
> > >> so I
> > >> thought this was probably a coincidence since that user had
> tornadoes
> > in
> > >> his
> > >> area and some damage to his home.  So I had him revert to standard
> > >> TELNET.
> > >> 1 hour later he timed out with a S522 (TSO time-out value reached).
> > I'm
> > >> still convinced it's a network issue, but I don't have a leg to
> stand
> > >> on.
> > >>
> > >> Anyone have an idea why a user might get disconnected when using
> > SSL/TLS
> > >> and
> > >> not standard telnet?
> > >>
> > >> --
> > >> Mark Pace
> > >> Mainline Information Systems
> > >>
> > >>
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> > > Mark Pace
> > > Mainline Information Systems
> > >
> >
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> > Mark Pace
> > Mainline Information Systems
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> Mark Pace
> Mainline Information Systems
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-- 
Mark Pace
Mainline Information Systems

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