Sometimes, it's worth a good night's sleep. Since we got QuickRef, the number of 'midnight calls' has decreased. No more 'can't find the manual' excuses. Ditto for the utility manuals - used to have a collection of them at my desk. Now I get all of that on QuickRef and I no longer need books or CDs for home either. I never have to type the text of a message, just copy/paste into email or a trouble ticket. It's a solid, easy to install product that significantly increases productivity. The programming staff and the operators like and use it too. ChicagoSoft is also very supportive of enhancement requests. A few of the newer features are enhancements I requested. We have had the product for about 20 years. There have been some cost increases, but nothing out of line, IMHOP.
Linda Mooney -------------- Original message -------------- From: "Grine, Janet [GCG-PFS]" <[EMAIL PROTECTED]> > I have always thought of QuickRef as an automatic "sure let's get it" > kind of product. Has anyone heard of other similar products? What kind > of experience can we expect in the area of cost increases for this > product over the long term? > > Thanks in advance for any input. > > Jill Grine > > Please note that any content, opinions, and concerns expressed above are > mine alone, and do not reflect any opinions or concernes of the company > for which I work. > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO > Search the archives at http://bama.ua.edu/archives/ibm-main.html > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
