"R.S." wrote:

> If you decide to drop service contract then you should look for 
> alternative service provider. IBM is not monopolist in servicing IBM 
> hardware.
> ...
> Such approach requires more attention from user, but it can be *much* 
> cheaper.

And not just in Poland. We had a MP3K in the office that had 3490
drives - 3rd party support "next-day, as required" was seriously
cheaper.
A customer needed to have access to similar technology for a while, and
had none in the silos.
They bought 2 standalone units with the controller imbedded. Probably
got used once every few months. Cost next to nothing.

Shane ...

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