I can't really shed any light on the original question, but I am curious - can IBM raise rates without telling anyone? If your shop had 3 users, and they raised the price $35 per user, you probably won't go broke. If you had 100 users, that would be $3,500 a month - something that might get noticed. Of course if you had 100 sysprogs all with userids, you'd be a mighty big shop!

I know the last shop I worked at didn't subscribe to any of the pay for services. The few times I had problems, I had to call the support center. Never quite made sense, as I'm sure they could have givin me the internet access and saved money by not having to take my calls. But then, IBM is primarily a marketing company, and very skilled at making the most money for the goods and services they provide.

Eric

Eric Bielefeld
Sr. Systems Programmer
Milwaukee, Wisconsin
414-475-7434


----- Original Message ----- From: "Pommier, Rex R." <rex.pomm...@cnasurety.com>


Greg,

Since nobody really responded to your inquiry - other than to "not"
hijack the thread... :-)


I can't find any price hike notification either, but I just got a bill
from IBM starting July 1 that sure looks like it is a price adjustment
to raise my monthly Resolve bill from $165 to $190 as well.  My
quarterly bill started June 23, so apparently the date of the hike is
7/1.

I vaguely recall seeing something talking about the price hike a while
back but the spider webs that used to be my brain aren't working too
well.

Rex

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