thomas_amb...@keybank.com (Tom Ambros) writes: > "Complicated legacy mainframe system"? It's CA-7! If they think that's > complicated they probably can't work a Mr. Coffee.
Key questions on the massive RBS / NatWest IT failure http://www.zdnet.com/blog/projectfailures/key-questions-on-the-massive-rbs-natwest-it-failure/15706 references RBS Bank joins the IT failures 'Hall of Shame' http://www.zdnet.com/blog/projectfailures/rbs-bank-joins-the-it-failures-hall-of-shame/15685 Guardian's investigations suggest bank's problems began on Tuesday night when it updated key piece of software called CA-7 http://www.guardian.co.uk/technology/2012/jun/25/how-natwest-it-meltdown and Update 6/27/12: According the The Register (a sensationalist tech news site), an inexperienced computer operator in India caused the RBS failure. Apparently, a routine problem arose during the upgrade procedure, which is usually not a serious issue because administrators can roll back to a previous and stable version of the software. In this case, however, it seems the operator erroneously cleared the entire transaction job queue, kicking off a long and difficult process of reconstruction. The article adds: A complicated legacy mainframe system at RBS and a team inexperienced in its quirks made the problem harder to fix. ... snip ... Inexperienced' RBS tech operative's blunder led to banking meltdown http://www.theregister.co.uk/2012/06/26/rbs_natwest_ca_technologies_outsourcing/ -- virtualization experience starting Jan1968, online at home since Mar1970 ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN