Far too many times have I come across readers and writers (and not just
IBMers) that do not understand words in a technical manual like ALL, EVERY,
NONE, FIRST, LAST, AND, OR, NEITHER, EITHER, etc. need precise definitions
and usages otherwise you have a novel and not reference manual.

Don

> -----Original Message-----
> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU]
> On Behalf Of zMan
> Sent: Sunday, March 03, 2013 10:05 AM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: Me? (was: SAVE macro, I think)
> 
> On Sun, Mar 3, 2013 at 9:54 AM, Paul Gilmartin <paulgboul...@aim.com>
> wrote:
> 
> > And I have known IBM support to reply to my minimal test
> > case similarly to, "Why do you need this program to work?
> > It appears to do nothing useful."
> >
> 
> Seriously? At that point, I'd probably send them a 10,000-line module and
> say "Here, try this..."
> 
> Sheesh. That sounds like the IBM of old, when they'd do anything to avoid
> fixing bugs (I remember once saying "'ALL' means 'ALL', damnit!" to a
Level
> 2 rep, who was arguing that the documentation didn't mean that something
> applied to all cases, even though it said it did...).
> --
> zMan -- "I've got a mainframe and I'm not afraid to use it"
> 
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