I know the plural of a anecdote is not data, but at a UK bank many years
ago:-

. a testing authorised library was included in live env.
. I called out "is anyone testing from
'xxx.testauth.load' ?" (I didn't know about live dependency, which was kept
quiet)
. nobody replied, so I compressed the PDS
. WHUMP! I was told there was a fine for late payment (SWIFT, from memory)
before live had IPL'd, and the fine was something like £1,000,000 !

Maybe they exaggerated, but it stuck in my mind as a kind of "measure
twice, cut once".

Roops

On Tue, 4 Mar 2025, 02:20 Radoslaw Skorupka, <
[email protected]> wrote:

> W dniu 03.03.2025 o 15:27, Phil Smith III pisze:
> [...]
> > Similarly, Allan Staller wrote, in part:
> >> At a relatively small MF shop I used to work at, the cost of downtime
> >> was pegged at 100K/Hour.
> > Again, could be true (though that seems to make the company's revenue
> $876M, which doesn't sound like a small shop) but where did that number
> come from?
>
> Good calculation, wrong assumption.
> Indeed, the cost of outage need not to be the revenue made during online
> processing.
> In other words the company can earn much less than they loss when
> unexpected outage occurs.
>
> And of course the cost of outage is provided in $$$/s while the real
> cost per time is rarely linear.
> There are cases where <1 minute outage would not cause any measurable
> costs, while 5 minutes causes big problems, same problems for 10
> minutes, but 30m and more means even worse problems, but there is no
> difference between 2 and 4 hours, etc. That include reputation also,
> which is hardly measurable.
>
> --
> Radoslaw Skorupka
> Lodz, Poland
>
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