Hi Barbara, no, we did not have Compuware in this environment. But the callrtm command seams something we need to look at. Thanks for that. Denis. -----Original Message----- From: Barbara Nitz <nitz-...@gmx.net> To: IBM-MAIN <IBM-MAIN@LISTSERV.UA.EDU> Sent: Mon, Oct 10, 2016 9:22 am Subject: Re: CEEDUMP possible following 'new' failure
>I cannot remember exactly, but what happened was that in IMS the STOP REGION >command was issued and the address space was not listed anymore in IMS >(Display active showed it was gone). >It was visible in JES but nothing could be done about it, it did neither >accept cancel nor force. Do you by any chance run Compuware Xpediter or something under IMS? A few jobs ago, we had the same problem with our IMS regions, and it turned out that Compuware code was hindering termination. (I took a dump and looked.) In some cases I was successful by using the (unsupported) callrtm program that is now a (supported) operator command. I specified the asid and the bottommost tcb and ran that program a number of times. In about 70% of the cases it succeeded in terminating the hung region, in the remaining 30% they needed a complete IMS restart (to enable to user whose id was blocked) to work again. Barbara ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
