" We apologize for the inconvenience. " Nowadays this seems very often sufficient to justify not doing what you should do.
Kees. > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On > Behalf Of Allan Staller > Sent: 24 July, 2019 14:38 > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: FW: Shopz product orders will NOT be available between August 16, > 2019 and August 22, 2019 inclusively > > What is wrong with this picture? > Their Flagship is available 99.999999% of the time. > Why can’t the support systems match the availability? > > BTW, what if someone needs to obtain a PTF in that interval? What do they > do then? > > Refrain: > The new tools are neither as reliable, available, or serviceable as those > that are being replaced. > > IMO, there is usually less function as well. > > From: shop...@us.ibm.com <shop...@us.ibm.com> > Sent: Tuesday, July 23, 2019 8:41 PM > To: Allan Staller <allan.stal...@hcl.com> > Subject: Shopz product orders will NOT be available between August 16, > 2019 and August 22, 2019 inclusively > > To our Valued IBM Clients: > > IBM will be engaged in a system migration beginning on August 16, 2019 > which will impact the ability for you to place a Shopz Product Order up to > and including August 22, 2019. (Service Orders will NOT be impacted.) > > In the event of an emergency during this time, please contact your IBM > Sales Representative for assistance. Thank you. > > The affected countries are as follows: > USA, US > Canada, CA > Puerto Rico, US > Guam, GU > Virgin Island, VI > > We recommend leaving enough lead time by submitting orders for processing > before August 15, so they will have time to complete. > > The change is generally transparent to you. After the migration is > complete, your access and order history won't be affected. > > Customer Number IMPACT after migration: There will be a change to your > customer number after the migration. The new customer number will be 9 > digits prefaced by a "S", for example, 'S012345678'. You can find the old > and new customer number mapping relationship under "My preferences" page > after you log into Shopz successfully. > > We apologize for the inconvenience. > > Should you have any further questions, please engage our support team via > channels listed in Customer service page. > * > ************************************************************************** > * > * > Please do not reply to this email, as > * > * > it was sent by an unattended machine. > * > * > ************************************************************************** > * > > ::DISCLAIMER:: > -------------------------------------------------------------------------- > -------------------------------------------------------------------------- > -------------------------------------------------------------------------- > -------------------------------------------------------- > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. 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