Thank you Mark. This is directed at IBM -

Auditors do not care tuppence whether a product is 'stable'. If a
product is used to support a production workload they expect it to be
*supported*. An auditor's reaction will vary from an 'observation' that
an unsupported product is being used, to a recommendation that use of
the product be discontinued. In a business environment where auditors'
reports can cause a company to lose a contract, no one can afford to use
unsupported software.


Ian Jones
UKOSG - Infrastructure Specialist
EDS
ITO - UK mainframe Software Services
4 Roundwood Avenue
Uxbridge, UB11 1BQ
 
Phone: +44 (0)20 8754 5636

mailto:[EMAIL PROTECTED]
http://www.mainframe.uk.eds.com


-----Original Message-----
From: Gillis, Mark [mailto:[EMAIL PROTECTED] 
Sent: 19 June 2006 22:24
Subject: Re: RES: VSE/VSAM for VM

I received the following reply from Gerhard Zierl from IBM in April:

"...The news is that after assessing the situation the product stays
withdrawn from market. Toady VM/VSAM is used in very stable environments
by customers who have the product already licensed and installed for a
long time, IBM hasn't seen new customers to this product for a long
time. Therefore we do not see any problem associated with the withdrawal
from market..  z/VM 5.2 customers can use their old VSAM distribution
tape which they have received with their current version of z/VM.

Same is true for end of service. The last APAR was 2001 (more than 5
years). Before that there was one (new function) APAR in 1999 and 2
defect APARs in 1996. VM/VSAM is a very stable product. In addion
VM/VSAM is used by customers in mature and stable environments, no new
applications, no major changes, etc... I would assume the same applies
to your product.  So the risk of encountering a severe problem is
extremely low.
In case customers decide they have a critical need to have service
beyond the EOS-date, then there is in general an option to ask IBM for a
charged service extension agreement."

Mark.

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