On Fri, Feb 22, 2008 at 6:45 AM, Alan Ackerman
<[EMAIL PROTECTED]> wrote:

>  "The typical organization
>  might have one technician for every two or three users."
>
>  Hunh? When was this ever true?

In their dreams... unless you consider the gang of "advanced Windows
users" to be their own engineers because they spend a fair amount of
their time keeping their workstation (and that of their colleagues)
running.
>From what I remember of a PROFS-based office environment, this would
be at least 2 orders of magnitude off...

But so all threads on our mailing list lead to the same...   Imagine
such a packed system programmer terminal room; you would *have* to
agree on standards for XEDIT so that they don't go "Excuse me, is this
your prefix area or mine?"

Rob (it's Friday again)

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