On Fri, Feb 22, 2008 at 6:45 AM, Alan Ackerman <[EMAIL PROTECTED]> wrote:
> "The typical organization > might have one technician for every two or three users." > > Hunh? When was this ever true? In their dreams... unless you consider the gang of "advanced Windows users" to be their own engineers because they spend a fair amount of their time keeping their workstation (and that of their colleagues) running. >From what I remember of a PROFS-based office environment, this would be at least 2 orders of magnitude off... But so all threads on our mailing list lead to the same... Imagine such a packed system programmer terminal room; you would *have* to agree on standards for XEDIT so that they don't go "Excuse me, is this your prefix area or mine?" Rob (it's Friday again)