Ian, When I get a printer that doesn't work, I like the LPR command (direct to the printer from your cms session) with the Trace option to find out if the printer actually works and prints before I add it to RSCS. Sometimes we have firewall holes that need to be punched or something else is up with it.
This will show you that you can actually get there and that the printer talks back to you. LPR PROFILE EXEC A (HOST 10.1.11.111 trace Then you can proceed with adding the printer to RSCS and setting up something for the users to use (spool prt , tag device, maybe wrapped in a nice exec ). Marcy "This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose, or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. Thank you for your cooperation."
