On Wednesday, 01/14/2009 at 11:30 EST, David Boyes <dbo...@sinenomine.net> 
wrote:
> Another data point: Apparently this is a overall problem. We've gotten
> several reports that the DVDs contain only the base code, and the RSUs 
did
> not ship with it.

(sigh) Yes, we had a problem with the Distribution folks who inadvertantly 
removed the RSUs from the package.  It has been corrected.  For those who 
are not having any luck when shaking the box upside-down:

1. Leave the base DVD in the machine and type GO.  Do NOT type "exit". 
This will cause an empty 500 disk to be loaded and the RSU will not be 
applied, but installation will be marked as "COMPLETE".  Don't get carried 
away and don't try to test the system.  Without the first RSU, your system 
will be a tad, um, wobbly on its pins (a technical term).

2. Immediately go to ShopzSeries and order the RSU electronically. 
Download the SERVLINK it to the 500 disk and apply it as service.

If you responded EXIT in step 1, you can go back and type INSTDVD.  It 
will pick up where it left off and prompt you for the RSU.  With the base 
DVD in the drive, type GO and continue as above.

If this doesn't work for you, please open a PMR so we can help you.

Alan Altmark
z/VM Development
IBM Endicott

Reply via email to