Alyce, > Thanks, Mike?should I IPL in single user mode to do your suggested steps below? No, IPL the install system (e.g. SLES10S2 EXEC) - you see this puts an install system into memory and on the network, but then you have access to the affected disk (the one with the /etc/shadow that has the encrypted root password that was forgotten/changed) - so the root password on /dev/dasda1 is just a file system to the Linux in memory. When you "chroot" its like warping into another dimension (of course that dimension may need other file systems mounted to do the warping :)) Report back if you run into that issue.
Does this make sense? "Mike MacIsaac" <mike...@us.ibm.com> (845) 433-7061