Just a note to say that I was right about the cause of Suleiman's problem. We located a large chunk of kryptonite under the raised floor near the tape drives (in an undisclosed location). The shielding had slipped and was affecting the tapes. Suleiman has been sent a new order. On a lark, the workmen rolled the kryptonite over near the MVS drives. Let's see what happens....
Sorry for the inconvenience. As an aside, when you receive media from us, you also get a hardcopy of media report. Don't throw it away or lose it until you've finished with the media. :-) In fact, staple it to the tape or DVD (oh, wait...bad idea.). It contains information that we use to track down any problem with your order. If you suspect you have a problem with the media, please open a PMR so that we can investigate it. It's not that we can't investigate it without a PMR, it's just that PMRs get priority over non-PMR issues. Alan Altmark z/VM Development IBM Endicott