I believe this can happen when a RACF privileged user enters the wrong
password too many times..   a prompt that must be responded to or time out
occurs on the RACFVM machine..

Does this user have RACF privs?  If so -- they probably need their password
reset..

Scott

On Mon, Dec 21, 2009 at 11:07 AM, Martin, Terry R. (CMS/CTR) (CTR) <
terry.mar...@cms.hhs.gov> wrote:

>  Hi
>
>
>
> I have a user that was trying to logon and basically he got stuck and
> eventually he received this message:
>
>
>
> *HCPLGA6525E The External Security Manager is unavailable.      *
>
> LOGOFF AT 12:22:13 EST MONDAY 12/21/09 BY SYSTEM
>
>
>
> Press enter or clear key to continue
>
>
>
> I looked the message up but it did not tell me much. Does anyone have an
> idea what might have caused RACF not to respond.  I have logged on a bunch
> more times without any issue.
>
>
>
> *Thank You,*
>
>
>
> *Terry Martin*
>
> *Lockheed Martin - Information Technology*
>
> *z/OS & z/VM Systems - Performance and Tuning*
>
> *Cell - 443 632-4191*
>
> *terry.mar...@cms.hhs.gov*
>
>
>
> *WFH on Tuesdays and Fridays*
>
>
>

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