I believe this can happen when a RACF privileged user enters the wrong password too many times.. a prompt that must be responded to or time out occurs on the RACFVM machine..
Does this user have RACF privs? If so -- they probably need their password reset.. Scott On Mon, Dec 21, 2009 at 11:07 AM, Martin, Terry R. (CMS/CTR) (CTR) < terry.mar...@cms.hhs.gov> wrote: > Hi > > > > I have a user that was trying to logon and basically he got stuck and > eventually he received this message: > > > > *HCPLGA6525E The External Security Manager is unavailable. * > > LOGOFF AT 12:22:13 EST MONDAY 12/21/09 BY SYSTEM > > > > Press enter or clear key to continue > > > > I looked the message up but it did not tell me much. Does anyone have an > idea what might have caused RACF not to respond. I have logged on a bunch > more times without any issue. > > > > *Thank You,* > > > > *Terry Martin* > > *Lockheed Martin - Information Technology* > > *z/OS & z/VM Systems - Performance and Tuning* > > *Cell - 443 632-4191* > > *terry.mar...@cms.hhs.gov* > > > > *WFH on Tuesdays and Fridays* > > >