Hi Shinhyo, Liane, On Tue, Sep 7, 2021 at 5:39 PM Bang, Shinhyo <shinhyo.b...@wsu.edu> wrote:
> Thank you for the response. > The OS is Windows 10. > In addition to the symptom that was described aforehand, Athena freezes > when I try to save the file. > Is it possible that the folder or file you are saving to has a space or other non-ASCII character in it? I believe that non-ASCII characters are known to cause problems. Can you check whether you can save a file anywhere (maybe even the top-level "C:\" folder)? --Matt
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