Thanks Jeremy for the information.  You are a wealth of knowledge.  When you
say portable products, I take it that includes notebook computers.


Brian

----- Original Message -----
From: "Jeremy Derr" <[EMAIL PROTECTED]>
To: "iMac List" <[EMAIL PROTECTED]>
Sent: Monday, May 27, 2002 4:53 PM
Subject: Re: warranty


> On Monday, May 27, 2002, at 03:22  PM, Brian Jones ( Setar ) wrote:
>
> > I have been searching for information about the Apple warranty.
> >
> > If I live in Aruba, and buy a new mac from Canada and buy all the
> > warranties
> > available and the computer breaks down here, will the local Apple dealer
> > have to service it.
> >
> > The prices here are beyond reason, like my US$25 battery.  I can buy a
new
> > mac in Canada and have it shipped here, pay the duties and still it is
far
> > cheaper than buying it in Aruba.
> >
> > If it breaks down under warranty, will the authorized Apple dealer in
> > Aruba
> > have to honour the warranty, even if I didn't buy it from him?
> >
> > I tried finding the answer on the Apple site, but couldn't get anything.
> >
> > Has anyone done this before?
>
> It depends on what you're buying ;; if you're buying an iMac or PowerMac,
> it must be serviced in the country of origin.
>
> the Apple 1-yr limited warranty text can be found in the kbase in article
> #30284
> <http://docs.info.apple.com/article.html?artnum=30284>
>
> Specifically, it says:
> > If you have purchased your product in the U.S. or Canada, deliver the
> > product, at your expense, to any Apple Authorized Service Provider
> > located in U.S. or Canada. If you have purchased your product in Latin
> > America or the Caribbean, deliver the product to any Apple Authorized
> > Service Provider in the country where you purchased the product.
>
> > For portable products you may obtain service worldwide.



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