On Tuesday, November 26, 2002, at 08:27 PM, [EMAIL PROTECTED] wrote: > Hello, > I have a 600 MHz iMac with AppleCare, And I was wondering, if I have > to take > it into the shop to get fixed, Will I have to pay for parts or an > hourly rate > for labor? Yes, you will have to take it to the shop for any repairs. No charge for repair parts or labor.
You should refer to the AppleCare Quick Reference Card for the basic troubleshooting steps. If the steps do not resolve the issue you need to call 1-800-APL-CARE and explain to the rep what the problem is. He/she will have you do some troubleshooting while on the phone to try and resolve the trouble. If there is no fix on the phone they will assign you a case number and direct you to the nearest Apple repair facility. Be aware that when you call Apple, you will be asked to supply your AppleCare Protection Agreement number or your Apple product serial number, (if still under the 1 year warranty). I hope this answers your questions. -- Phil -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
