Jane,

The link that you posted is the login page.
Try using Safari and your get through.

Cheers

Harry
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On Saturday, June 30, 2012 10:31:17 AM UTC-7, Jane (Portland, OR) wrote:
>
> Stats: Intel iMac;10.6.9; latest Firefox; Add-on QuickJava 1.7.9; Flash 
> Player Plug in 11.3.300.257
>
> I am trying to make a free photo book on Shutterfly. These are the steps 
> that I have done:
> signed in
> selected photo book
> 8x8
> Family Portraits
> Select this style
>
> And then this page opens: 
> http://www.shutterfly.com/custompath/viewEdit.sfly?fid=c2d57ccf877dd041c7e45aad1e0cdff4
>
> The page does not load. I keep getting Just a moment. I cleared the cache 
> and Cookies. Restarted Firefox. Restarted the iMac. Still doesn't load.
>
> I was on the phone with Shutterfly Customer Service for an hour and did 
> the same steps with him. Page still doesn't load! His suggestion was to 
> download Internet Explorer!
>
> Safari has the same problem ---- page doesn't load!
>
> Does anyone have any suggestions on how to resolve this? I can't believe 
> Mac users will be shut out of Shutterfly!!!!!!
>
> Jane
>

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