Ron:
We have a client on the mac with aol and there is no way that he can use
our webmail to send an image to another webmail account. We get the images
at about 10% of their size and they will not open.
Do you know if aol would somehow cause the message to get archived in some
way and then NOT unarchive it when it is sent? Since it is imail to imail
it is hard to tell the client that it is a email client issue :)
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, October 23, 2000 8:50 AM
Subject: RE: [imail] A Few KWM Items
> > Just had a couple of questions, and things I have learned since
> > implementing
> > the new KWM templates. Just for info. I am running IMail 6.04 on a Win2K
> > server with 256 MB RAM, with a PII 350 processor with a Seagate
Barracude
> > 9gig HD and about 300 accounts. This server only works as a mail server.
> >
> > Questions I have for anyone out there: Is anyone else having trouble
with
> > AOL users connecting to their servers. When I used the Classic templates
I
> > had a user or two that could connect from their AOL dialup accounts. But
> > since moving to KWM when they try to connect they find themselves
> > in a login
> > loop. They don't get an invalid user account message, just simply
returned
> > to the main login screen.
>
> Have you CHECKED the "Ignore Source Address in Security Check" option in
the
> IMail Admin Console | localhost | Web Messaging? Very important for AOL
user
> support (see the Ipswitch KB).
>
>
> > Also, on dialup connections the performance is very slow. The classic
> > templates loaded very fast, but the KWM seems way slower, even
accounting
> > for loading a multiple frameset. Is this due to a limitation of the
IMail
> > web server and KWM combination. Often times the delay is so long it
causes
> > the connection to time out. Is there a way to help this out? Some sort
of
> > system tweaking that I can do? We primarily use the web interface on a
> > LAN/WAN connection that is connected via T1s so for the most part
> > it is not
> > a problem, but we have users that like to check school mail from home,
and
> > they are a bit perturbed.
>
> I'd say something else is going on... I've used KWM on a dial-up as low as
> 28.8, and it was acceptably fast (thought not as fast as a frameless set,
to
> be certain). The pages are as small as they can be with the features
> included.
>
>
> > A few things I have learned, but can't explain. We support a number of
Mac
> > users. Recently after the switch, lots of Mac users were unable
> > to see their
> > folders listing in the left pane. The text was showing the same
> > color as the
> > background. Upon upgrading these users from IE 4.5 to IE 5.0 this
> > was fixed.
>
> Mac IE4.5 was a veddy veddy bad browser... the upgrade to IE5 should be
> considered a MUST-HAVE for Mac users.
>
> As a final thought, consider offering the frameless templates as an
> alternative on the login screen, like we're doing at
> http://killerwebmail.com. Our continued testing has showed the only
> requirement is that you use an external database on the domain in
question,
> and of course a bit of JavaScript and the modified form on the login page.
> Contact me off-list if you want help setting something like that up...
we're
> working on a tutorial.
>
> -Ron
>
>
>
>
>
>
>
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