It's the Killer templates I'm referring to.
When the session times out and there is a new message window
open. The user logs back in, in the main window, then switches to
the already open new message window and presses the send button,
shouldn't the mail still be sent? because the user is logged in
again.
Thanks Ron,
Adam Laing
SwitchWorks Technologies Inc.
Tel: (416) 531-8750
Fax: (416) 531-3441
--- [EMAIL PROTECTED] wrote:
> Adam,
>
> Are you speaking of the Classic or Killer templates? If the
Classics,
> that
> is an unavoidable issue due to the hardwired 12-minute session
> timeout
> imposed by IMail. That's one of the main reasons we went to a
> frameset
> design in the Killer templates.
>
> You might suggest to the customer that the only way to avoid the
> timeout is
> to shift-click the Compose link (or otherwise open the Compose
window
> in a
> new window), leaving the auto-refreshing Menu page beneath, so
the
> session
> stays current.
>
> Either that, or try to talk Ipswitch into a configurable session
> timeout
> value. :)
>
> Hope this helps,
> Ron
>
> > I think I've found a bug. This is an e-mail I recieved from
one
> > of my users...
> >
> > >Quite often I begin writing an email and it takes a long
time. I
> > >get interrupted, or I need to think about what I'm writing.
> > >
> > >In the mean time, the connection times out. No problem, I log
> > >back in.
> > >Everything looks fine, I complete my email, and send it.
> > >
> > >Blam! My page disappears (as if it was sent). And a page is
> > >displayed saying "The page can not be displayed" and all my
> > >thinking and effort is gone.
> > >
> > >Screw this. Very frustrating. We need to fix this, and making
the
> > >time out longer doesn't cut it.
> >
> > What can I do to solve this users problem?
>
>
>
>
>
>
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