Sounds silly, but are you sure that the user isn't moving it to their
deleted folder? If the messages are still in the deleted folder then it is
still taking up some of their space -- otherwise, they must have an
attachment or something.
Hope this helps,
Mary
At 11:19 AM 2/22/2001 -0500, Neil H. wrote:
>I have some customer complaining about always being prompted that their
>mailbox is 90% full, even after they clear everything out. Any
>suggestions or ideas?
>
>Thanks,
>
>Neil
>
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