I have also noticed this problem in the past only to find out that 
when they 'clear out' their mailboxes, they are not clearing it 
out of the deleted folder.  Not sure if this might help but its 
just something I've learned from experience with my users.




---------- Original Message ----------------------------------
From: <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Thu, 22 Feb 2001 10:47:13 -0600

>> I have some customer complaining about always being prompted 
that their
>mailbox is 90% full, even after they clear everything out.  Any 
suggestions
>or ideas?
>________________
>
>Neil,
>
>Open up their account with the Imail client app on the server... 
easiest way
>to check where the problem is. Sometimes it's a corrupted folder 
file,
>sometimes just one huge attachment in the deleted folder, etc.
>
>-ron
>
>
>
>
>
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