[imail] 7.05 web needing restart for attachments

[Hammond, James T.S.]

From what I understand, Ipswitch has acknowledged problems in Imail 7.05 where the web interface stops opening attachments.  It works for a while, then stops.  The only cure so far is to restart the Imail Web Messaging service.    This is a big problem since it now seems to happen every few days and we have to monitor carefully to determine when to restart services.  The phone tech at Ipswitch told me he heard this problem from a large number of users on 7.05.   The only suggestion from Ipswitch has been to manipulate the browser.cap file.  But that doesn’t seem to fix it, nor is that an acceptable solution, since the problem is sporadic.   We have been on Imail for years using the web interface, but only started seeing this problem when we moved to 7.05 a few weeks ago.  I think it’s a problem in the code that Ipswitch needs to own up to and FIX!    Does anybody have any ideas, observations, or suggestions?