Trent, Your point is well taken. I agree that the conversion process could have been made more transparent, i.e. not requiring that mail admins read the upgrade notes. However, said notes were indeed provided which is more than I can say about some other apps and upgrades.
Perhaps someone from Ipswitch will read your posting and take it as a convincing indication as to how upgrades should be handled. Your example referring to MS Access is a good one and is much preferable to expecting admins to read all the release notes before proceeding. I hope that you will forgive me if I state that I expect admins to actually read the notes, as contrasted with end-users who typically dont read any error messages and suchlike. There is certainly room for improvement in the way Ipswitch packages upgrades but, on the other hand, they did document the steps to be taken. Guy ----- Original Message ----- From: "WHTV - Internet Tech." <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, May 13, 2002 4:39 PM Subject: RE: [imail] 7.1 breaks my external DB setup > I don't mind a new way of doing things, change is a reality. > > When you upgrade an access database to Office 2000 from Office 97, I don't > mind that it's not backward compatible, I appreciated the fact though that > it did the conversion for me. I didn't have to track down a conversion > utility on my own. > > Had I not been part of this list, I would have blindly done the upgrade, > assuming it would take care of all the housecleaning duties, and be left > with a non-functioning email server. > > Not all of us have the luxuries of test servers, nor staff enough to provide > enough time to read all the upgrade notes.... > > Trent > ----------- > Trent M. Davenport - Systems Administrator > Northern Television Systems Ltd - WHTV > 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6 > (867) 393-2225 X204, (867) 393-2224 FAX > www.whtvcable.com <http://www.whtvcable.com> ( > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ) > > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Guy > Isabel > Sent: May 13, 2002 1:26 PM > To: [EMAIL PROTECTED] > Subject: Re: [imail] 7.1 breaks my external DB setup > > > Trent, > > I can sympathize with you. However, mandatory backward compatibility is, in > my view, a major impediment to improving software. This may explain why MS > Windows kept "evolving" for years while keeping 16-bit subsystems, up to > recently. At some point, one has to accept the inconveniences that are > inherent in moving to a new OS or application. I, for one, can live with MS > Word XP not being able to read WordStar 1.0 files ;) > > Just my opinion... > > Guy > > ----- Original Message ----- > From: "WHTV - Internet Tech." <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Monday, May 13, 2002 4:16 PM > Subject: RE: [imail] 7.1 breaks my external DB setup > > > > I only have to do it 18 @!#$$#@% times!!!! > > > > Way to go AGAIN IPSwitch!!!! > > > > At least they are consistent. Consistently @#%#ing people off that is... > > > > Trent > > ----------- > > Trent M. Davenport - Systems Administrator > > Northern Television Systems Ltd - WHTV > > 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6 > > (867) 393-2225 X204, (867) 393-2224 FAX > > www.whtvcable.com <http://www.whtvcable.com> ( > > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ) > > > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of > > Mike Nice > > Sent: May 13, 2002 12:23 PM > > To: [EMAIL PROTECTED] > > Subject: Re: [imail] 7.1 breaks my external DB setup > > > > > > This makes me glad I've moved all domains to a single table in the > database > > so I only have to do this once.... > > > > ----- Original Message ----- > > From: "Ron Hornbaker" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Monday, May 13, 2002 1:28 PM > > Subject: RE: [imail] 7.1 breaks my external DB setup > > > > > > > > The install doesn't automatically add them like it did in the > > > > upgrade to 7? > > > > > > Surprisingly, no. > > > > > > > > > > > > ______________________________________________________________________ > > The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. > > Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED] > > Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4 > > To Manage your Subscription......... http://humankindsystems.com/lists > > > > > > > > > > ______________________________________________________________________ > > The HKSI-IMail Admin List is hosted by........ Humankind Systems, Inc. > > Questions, Comments or Complain like Hell.. mailto:[EMAIL PROTECTED] > > Message Archive... http://www.tallylist.com/archives/index.cfm/mlist.4 > > To Manage your Subscription......... http://humankindsystems.com/lists > > > > > > ______________________________________________________________________ > The HKSI-IMail Admin List is hosted by........ 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