Ask them if they can right click on the portion of the screen
they wish to print and choose 'Print' from the menu.  I have
found this with frames pages a lot.

Dusty

----- Original Message ----- 
From: Tonya Pope <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, August 30, 1999 11:31 AM
Subject: [IMail Forum] Printing email from IE browser


> Before, they were getting the entire contents of the frame containing
> the email message.  Since the upgrade, they only get the portion
> visibile on the screen.


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