Check this KB article. http://support.ipswitch.com/kb/IM-19990609-DM04.htm
Basically you have probably set up a virtual domain you did not
copy any files to the \Imail\virtual\web folder.
Dusty
----- Original Message -----
From: Rob Cartaino <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, October 20, 1999 12:49 PM
Subject: [IMail Forum] Invalid Template?
> When users try to access the web mail through one of my virtual
domains
> (only that domain) they get:
>
> "Invalid template, please contact Administrator!!"
>
> What am I looking for to be "invalid" and how do I make it valid?
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
