Susan, Use ANY other browser besides AOL. AOL's browser, especially in recent upgrades to version 9, always done "silently" by AOL at user sign off, cause LOTS of problems with lots of web based applications.
We have a group of ambulatory surgery centers and have FORBIDDEN the use of AOL on all of the company's desktops and laptops. We supply their work e-mail and they don't need to have access to any other e-mail when they are at work or are using a company supplied computer - no exceptions. If the user has broadband DSL or cable modem, all they have to do is open a session of another browser. If they have to DIAL UP to AOL, then they will need to connect to AOL, minimize the instance of AOL, and open another browser window. Bruce Barnes ChicagoNetTech -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Susan Doucette Sent: Monday, July 23, 2007 17:45 To: [email protected] Subject: [IMail Forum] user Web Messaging problem after upgrade I upgraded the mail server from 2006.1 to 2006.21 on Thursday. I tried testing everything and it looked pretty good. But this morning I received a call from a user saying she can't get into her email using WebMessaging. Apparently she's getting logged in but the circle just spins and it doesn't display the 49 messages it says are in her Inbox. She's using AOL to access WebMessaging and I asked her to clear the cache. That doesn't seem to have helped. Anyone else having this problem? Any ideas how I can fix it? WebMessaging works fine from my office using Firefox or IE. Thanks, ~Susan -- Susan Doucette Information Technology Santa Cruz City Schools 405 Old San Jose Rd. Soquel, CA 95073 831-429-3410 x212 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
