Robert:
Sounds like it is caused because the session variable is not passed from one
specific page to another for whatever reason. The trick is to find where it
is happening. So if the users who experience it can recall where it happened
or can reproduce the problem, then the problem can be narrowed to one of a
few pages.
Then Ipswitch should be able to locate and fix the culprit page, or users
themselves could probably fix it using Notepad if the file name and
correction are posted.
Ted Daniels
----- Original Message -----
From: "Robert Grosshandler" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, August 30, 2007 5:04 AM
Subject: RE: [IMail Forum] URGENT: Users swapping sessions
Please share their answer when it becomes available. We have a similar
problem with a non-Imail system.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Robert
Sent: Thursday, August 30, 2007 3:46 AM
To: [email protected]
Subject: Re: [IMail Forum] URGENT: Users swapping sessions
Noone here seems to have had this problem so we ended up stopping the
webservice and deploying a separate imap-based webinterface while
waiting for an anwer from Ipswitch.
// Robert
Robert wrote:
Hi
Imail 8.22 issue with users who end up in wrong session in Web
messaging. While users browse around in web messaging or even when
trying to logout, a few of them have ended up in another user's inbox
or menu. Any thoughts how this is possible?
We are also experiencing performance issues without any obvious
bottlenecks such as cpu, memory or disk-access, restart of service
helps but is hardly a long lasting solution. Thoughts, comments?
Thanks for you time // Robert
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