To clarify what he said, check "ignore source IP in security check" it's
under the web messaging tab in Admin.
You'll also find that this fixes some AOL issues (proxies are the cause for
this too).
Scott Phelps
NT Admin. Customer Service
+=====================+
WebKorner Internet Services
[EMAIL PROTECTED]
www.webkorner.com
----- Original Message -----
From: "STEVEN MOORE (IFL)" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, April 06, 2000 8:50 AM
Subject: RE: [IMail Forum] Problems with Webmail and proxy servers.
> Hi,
>
> This occurs when IMail sees the source IP address change during a session.
> This can happen if you are using a load balancing device or round robin
dns
> to load balance your proxy servers. If you are using load balancing then
you
> should be able to set the stickiness (cisco local director term), or
> affinity in Windows Load Balancing.
>
> I believe that in Imail 6 you can now switch off the root cause which is
> that Imail uses a combination of session cookie and IP based security for
> web clients. If you switch off the IP based security checks this should
make
> the problem go away.
>
> If you are using cisco load balanced proxies and old firmware you may find
> that under significant traffic ( we're talking ~20-40MBits/sec) the load
> balancing device "forgets" to keep traffic coming from the same IP. This
is
> pretty unlikely though.
>
> Hope this helps
>
> Steve
>
> Steven Moore
> Internet Development Engineer
> Research Machines
> +44 1235 823522
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Phil Taylor
> Sent: 06 April 2000 13:07
> To: '[EMAIL PROTECTED]'
> Subject: [IMail Forum] Problems with Webmail and proxy servers.
>
>
> Hi,
>
> We have a recurring problem with our web mail (IMail 5.09) Installed on
Port
> 80.
>
> When a user accesses the web mail service through a proxy server (Tried
with
> MSProxy 1 & 2 and Various versions of Squid) they keep getting thrown back
> to the login page!
>
> If they then refresh the page in their browser the correct page appears.
>
> This is becoming quite a problem for us now as we have a number of users
> behind firewalls and proxy servers and they (and our management) are
> beginning to lose faith in the service.......
>
> This problem is VERY reproduceable (every time).
>
> Does anyone have 'ANY' suggestions ????
>
> Cheers
>
> Phil Taylor
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
>
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