A lot of the comments lately about IpSwitch's approach to this forum seem to point in
the direction of one wider industry trend: open source. As a silent observer, I've
noticed many users who take pride in the fact that 1) they are responsible for some
of the KB postings, 2) that they personally identified bugs in new releases/features
before anyone else, or 3) that they solve each others' problems before hearing back
from IpSwitch support. The mere fact that so many participate actively on this list
is a testament that people are willing to volunteer their time for the betterment of
the product. Whether you recognize it or not, these are the fundamental makings of
open source projects (e.g. www.horde.org, www.apache.org, etc.). Wonder how many
times the idea has come up at IpSwitch internal meetings?
As a side note, does IpSwitch have a beta testing program where people can get their
hands on pre-releases?
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