This isn't the clearest answer...but the problem is with his email set up.
There are a lot of possibilities as to why.

Multiple Accts...one or more is configured incorrectly
If he is using a reply address...possible bad reply address

Hope points in the right direction.

Philip
----- Original Message -----
From: "Steve Cobb" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, April 11, 2000 2:42 PM
Subject: [IMail Forum] AOL errors


> I have a customer that can't send to AOL addresses.  He is using Outlook
> Express over a dial-up connection.  I can send to the same address through
> the same IMail server with no problems.  Can anyone give me a guess as to
> why??
>
> Thanks,
>
> Steve Cobb
> Computer Geeks
> [EMAIL PROTECTED]
> www.computer-geeks.com
> ***********************************
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> www.geeksnet.com
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>

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