If you are the admin for the DNS server which hosts that user's domain, you
might also make sure that you have a valid PTR record. AOL (as well as
other mail servers) will reject mail if it cannot successfully resolve a
reverse lookup to the users domain name.
Randy
----- Original Message -----
From: "Philip Butler" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, April 11, 2000 2:57 PM
Subject: Re: [IMail Forum] AOL errors
This isn't the clearest answer...but the problem is with his email set up.
There are a lot of possibilities as to why.
Multiple Accts...one or more is configured incorrectly
If he is using a reply address...possible bad reply address
Hope points in the right direction.
Philip
----- Original Message -----
From: "Steve Cobb" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, April 11, 2000 2:42 PM
Subject: [IMail Forum] AOL errors
> I have a customer that can't send to AOL addresses. He is using Outlook
> Express over a dial-up connection. I can send to the same address through
> the same IMail server with no problems. Can anyone give me a guess as to
> why??
>
> Thanks,
>
> Steve Cobb
> Computer Geeks
> [EMAIL PROTECTED]
> www.computer-geeks.com
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