Rob,
I don't think the SMTP stopped working, as th eerror message indicates th
problem is connecting to it. I'd look for a DNS problem. If they use the IP
for the server, and that always works, then it is DNS. That they 'get' new
mail says the SMTP is receiving email and putting into their mailboxes!
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Rob Cartaino" <[EMAIL PROTECTED]>
To: "IMail Distribution List" <[EMAIL PROTECTED]>
Sent: Sunday, April 23, 2000 9:14 PM
Subject: [IMail Forum] [] SMTP for Virtual Domain Quits
>
> Does anybody know why outgoing mail for a specific virtual domain would
> suddenly stop working? Suddenly, one of my customers (whenever they go to
> send e-mail from any of their addresses) gets the error:
>
> The SMTP server name mail.virtualdomain.net you specified cannot be
> found.
>
> They can receive e-mail just fine. This has happened a few times. Many
> different machines, mail clients, and dial-up providers tried. Any
> suggestions?
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
