Jason,
Changing the subnets could have had the same effect (not connecting), if
routes are not all correct. That could (would) explain why some are getting
a 'not found' message when trying to connect. I would suggest trying first,
from the client machine, to ping the hostname of the mail server, to see
that it resolves (possible problem 1) and that it gets a response (possible
problem 2). If that works, then use telnet program to attempt to connect to
port 25 of the mail server. If the client machine can do that, then his POP3
client should be able to do the same.
True, this would not 'change' IMails behavior, but it certainly would change
the Clients behavior (which is what you are seeing!). PS, EXACT error
messages would be the best information you could give us! Info about the
client that gives the error message helps, too.
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Jason Grant" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, May 02, 2000 7:30 PM
Subject: Re: [IMail Forum] Strange behaviour
I am running IMail 6.03 and noticed some strange behaviour today.
Some of my users called up complaining about outgoing mail problems.
They would get errors that the host could not be found, or that messages
could not be sent. These instances happened even after I verified settings.
The only change I made to my network structure involved resubnetting some
segments. However, I trace routed the new segments and everything maps
perfectly. Even so, I don't think this would have anything to do with
IMail's behaviour, but I thought I would mention it.
Any input would be appreciated.
Thank You
==================================================
Jason Grant
System Administrator at Norlink Communications and Consulting
428 E. Victoria Ave. Thunder Bay, Ont. Canada. P7C 1A5
Voice:(807)622-5465 Fax: (807)622-8220
Email: [EMAIL PROTECTED] WWW: http://www.norlink.net
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