This is the part of the log file.
Indeed, some EHLO commands do not have errors afterwards.
I still don't know why the timeouts.
I thought this might have been a DNS problem.
I asked the user to put the IP address of the mail server instead of the
host name, and also increase the Server Timeout from 1 minute to 3 minutes.
Didnt help.
06:09 15:55 POP3D(00000898) logoff for marcinz R:0, D:0, P:0
06:09 15:55 SMTP-(0000049C) 220 SMTP/cmap
ready________________________________
06:09 15:55 SMTP-(0000049C) >EHLO MAIL.INFOCON.PL
06:09 15:55 SMTP-(0000049C) 500 Command unknown or not implemented
06:09 15:55 SMTP-(0000049C) >HELO MAIL.INFOCON.PL
06:09 15:55 SMTP-(0000049C) 250 mail.coloplast.com
06:09 15:55 SMTP-(0000049C) >MAIL FROM:<[EMAIL PROTECTED]>
06:09 15:55 SMTP-(0000049C) 250 OK
06:09 15:55 SMTP-(0000049C) >RCPT To:<[EMAIL PROTECTED]>
06:09 15:55 SMTP-(0000049C) 250 OK
06:09 15:55 SMTP-(0000049C) >DATA
06:09 15:55 SMTP-(0000049C) 354 Enter Mail, end by a line with only '.'
06:09 15:55 SMTP-(0000049C) >.
06:09 15:55 SMTP-(0000049C) 250 Message received OK.
and so on...
----- Original Message -----
From: "Robert Stull" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, June 13, 2000 8:35 PM
Subject: Re: [IMail Forum] SMTP Timeouts or a weird SMTP Command?
> The reason I asked is that "500 COMMAND NOT IMPLEMENTED"
> after an EHLO would indicate something else answering. As
> ESMTP--and therefore EHLO--is supported in IMail. Got a log
> excerpt? Maybe the 500 answer is from something else?
>
> Bob
>
> In reply to 13 Jun message from [EMAIL PROTECTED]:
>
> >Yes, but the weird thing is that this problem
> >sometimes occurs, and sometimes the mails go through.
> >I have a firewall (Cisco) but the web server is on the
> >outside port (internet) of the firewall.
>
> >Marcin
>
> >----- Original Message -----
> >From: "Robert Stull" <[EMAIL PROTECTED]>
> >To: <[EMAIL PROTECTED]>
> >Sent: Tuesday, June 13, 2000 6:31 PM
> >Subject: Re: [IMail Forum] SMTP Timeouts or a weird
> >SMTP Command?
>
>
> >> Do you have a firewall/proxy?
> >>
> >> Bob
> >>
> >> In reply to 13 Jun message from [EMAIL PROTECTED]:
> >>
> >>
> >> >Hello,
> >>
> >> >I am having a problem where one user has tried to send
> >> >an attachment during few days, and continuously he can
> >> >not do it (because suddeny there is no response from
> >> >the server).
> >>
> >> >I have connected to Imail using by WInCE device, and
> >> >have managed to get the same error (even without any
> >> >attachments).
> >>
> >> >I looked at the log files (SYSMMDD.TXT files in the
> >> >Spool directory) and for some reason, there is a
> >> >strange command sometimes, which is EHLO instead of
> >> >HELO.
> >>
> >> >After this command there is always a 500 COMMAND NOT
> >> >IMPLEMENTED error.
> >>
> >> >Is this an SMTP error, and could this be the problem
> >> >with my timeouts?
> >>
> >> >thanks,
> >> >Marcin
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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